DoubleTree by Hilton Woking

The staff were very friendly and the free cookie on arrival was a nice touch. The whole hotel was very clean and tidy. The room was clean and the bed was comfortable.

The welcome and interest shown by the Reception Team especially Daniel who went out of his way to be of assistance. Thank you

Cheerful welcome at Reception and overall decor gave a very pleasing introduction to the hotel. We had not stayed in this hotel before but we will certainly do so again. The room was a good size and very clean: very happy. Breakfast was excellent and the staff were most helpful in what was a pleasant dining area.

Staff were friendly and personable. This was consistent at check in and check out. Breakfast was very well presented, with a great range of food choices and looked appealing. Staff were flexible when we made a request. The service standard went across departments - a customer service culture was evident.

The staff was very friendly and helpful. As a Hilton member I was upgraded for free. The room was spacious, comfortable and clean and had a fridge and kettle. The location is great, near the train station, shops and restaurants. I had a short trip to Paris, the hotel manager allowed me to leave my suitcase for 3 days (between my two reservations at this hotel), this helped me a lot. Big thanks to all the staff!